WordPress & WooCommerce
Widerrufsmanager
Your customers submit withdrawals directly through your WooCommerce shop – clearly, traceably and in a customer-friendly way.
With WM Widerrufsmanager PRO, you can extend the process with flexible product rules, optional reasons for withdrawal, custom email templates, PDF records, analytics and additional PRO features.
Developed in Germany
We take data protection, GDPR and relevant EU requirements into account from the very beginning when designing and developing our plugins.
Direct Support from the Development Team
Your questions go to the people who know and develop our plugins – personal, German-speaking and direct.
Quality Based on Real Project Experience
Our plugins are created from real WordPress and WooCommerce projects – cleanly developed, maintainable and built for practical use.
PRO Modules at a Glance.
Each module adds specific features to the withdrawal button, giving you more control, less manual work and better documentation in the WooCommerce backend.
Withdrawal Rules for Products, Categories and Tags in WooCommerce
With the PRO withdrawal rules, you control directly in WooCommerce which items can be withdrawn using the withdrawal button. This is particularly useful when certain products, product groups or tags require their own notice or a reason for exclusion.
Customers see only the relevant information in the withdrawal form. This keeps the process easy to understand while giving you more control over different product types in the backend.
Targeted Product Rules
Configure products, categories and tags individually
Relevant Form Notices
Display notices and reasons for exclusion directly in the withdrawal form
Structured Withdrawal Process
Control the process to suit each product type
Record Optional Reasons for Withdrawal in a Structured Way
Optional reasons for withdrawal give you better insight into why customers withdraw items. The PRO version allows you to create your own reason groups and assign them to products, categories or tags.
This creates a withdrawal form that is tailored to your range instead of a rigid standard form, while providing valuable information for customer service, product quality and returns management.
Reason Groups by Product Range
Create your own reason groups for different product ranges
Optional Reasons per Item
Record optional reasons for individual items
Consistent Documentation
Include information in the backend, emails, PDFs and exports
Centrally Manage Email Templates, PDF Records and Withdrawal Communications
A professional withdrawal process does not end when the form is submitted. With PRO, you centrally manage email templates, text modules, your logo, colours and placeholders for your withdrawal communications.
PDF confirmations and records can also be generated. This helps you document withdrawals clearly and keep customers transparently informed about the current status.
Central Email Templates
Manage customer and admin emails consistently in one place
Custom Email Design
Flexibly customise colours, logo, footer and placeholders
PDF Confirmations and Records
Generate traceable documents for every withdrawal
Start a Withdrawal Directly from “My Account” for WooCommerce Customers.
The My Account integration makes the withdrawal process much easier for customers. Orders eligible for withdrawal appear in the WooCommerce customer account and can be started directly from there.
Customers do not need to enter their order number and email address again. This reduces friction, prevents input errors and creates a cleaner entry point into the withdrawal workflow.
Orders in the Customer Account
Display orders eligible for withdrawal directly in the customer account
Direct Access
Customers can immediately start the appropriate withdrawal process
No Need to Search Again
Open the order without entering the details again
Export, Analytics and GDPR Processes for the Withdrawal Workflow
For internal analysis and better traceability, you can export withdrawal data in a structured format. The PRO version supports CSV exports and analysis by period, status and other process information.
Additional GDPR features help you prepare retention and anonymisation processes. This keeps the withdrawal process not only practical but also easier to manage over the long term.
Flexible CSV Analysis
Filter withdrawal data precisely and export it for internal analysis
Status-Based Retention
Define retention periods and check them in advance using a simulation
Traceable Execution
WP-Cron, manual execution and audit log
Flexibly Use Elementor Widgets and Secure Public Order Lookup
With the Elementor widgets, you can flexibly add the withdrawal button and withdrawal form to your pages. This allows you to position the entry point to the withdrawal process to match your design, without additional shortcode work.
Security Plus provides additional protection for the public order lookup through rate limiting, temporary blocks and a security log for suspicious lookup requests.
Custom Elementor Widgets
Place the withdrawal button and form without shortcodes
Protected Order Verification
Add extra protection to public order lookups
Security Plus
Combine rate limiting, blocks and a security log
ALL FEATURES IN DETAIL
Which Version Suits Your Withdrawal Process?
| Feature Area | Lite | PRO | Benefit |
|---|---|---|---|
| Withdrawal Form | Included | Included | Structured handling of withdrawal requests using order verification, form logic and line-item selection. |
| Withdrawal Button | Included | Included | Central entry point to the withdrawal page via shortcode, block or widget. |
| Gutenberg Blocks | Included | Included | Integrate the withdrawal process in the block editor without manually working with shortcodes. |
| Standard Order Verification by Order Number and Email | Included | Included | Customers can verify an order using the customer-facing order number and the associated email address. |
| Order and Withdrawal Period Check | Included | Included | Prevents unsuitable, duplicate or out-of-period withdrawal requests. |
| Partial Quantities and Partial Withdrawals | Included | Included | Accurately handles multi-item orders, product variations and individual line-item quantities. |
| Admin Management | Included | Included | Internal review, status decisions, notes, history and traceability in the backend. |
| Line-Item Decisions | Included | Included | Approve or reject individual line items and quantities instead of applying only an overall status. |
| Basic Emails | Included | Included | Automatic receipt and decision notifications for customers and shop operators. |
| WPML / Polylang String Translations for Custom Texts | Included | Included | Custom frontend, privacy and email texts can be translated for multilingual shops using WPML or Polylang. |
| PDF Records | Included | Included | Downloadable and email PDF records for submission, decisions and internal documentation. |
| Product / Category / Tag Exclusions | Not Available | Included | Manage withdrawal exclusions centrally and transparently at product, category or tag level. |
| Optional Withdrawal Reasons | Not Available | Included | Define custom reason groups for products, categories and tags and analyse withdrawals in a more structured way. |
| Email Template Builder | Not Available | Included | Create professional emails with custom layouts, logos, colours, placeholders, test sending and HTML mode. |
| Additional PDF Attachments per Email Template | Not Available | Included | Send static PDFs such as checklists, return instructions or customer information with the relevant email template. |
| Multiple Email Recipients / CC / BCC / Reply-To | Not Available | Included | Improve internal routing, support and accounting workflows for withdrawal requests. |
| Analysis & Export | Not Available | Included | CSV exports, detailed analyses, KPIs and evaluation of products, reasons and decisions. |
| GDPR Automation with Status Groups | Basic | Advanced | Status-based retention, simulation, audit log and optional cron automation. |
| My Account Integration | Not Available | Included | Customers can start withdrawal requests from WooCommerce My Account and view previous requests including status, scope and line items. |
| Elementor Widgets | Not Available | Included | Place buttons, forms or withdrawal sections directly in Elementor layouts using designer-friendly widgets. |
| Refund Assistance | Not Available | Included | Internal assistance with amounts, line items and transparent preparation of refunds. |
| Flexible Verification Methods | Not Available | Included | Additional verification options such as order number plus email, date or customer details for different shop processes. |
| Security Plus / Rate Limiting | Not Available | Included | Reduces abuse and automated lookup attempts in the public form. |
| Log of Blocked Lookup Requests | Not Available | Included | Blocked or rate-limited verification attempts are logged for traceability. |
| Custom Order Number Mapping | Basic | Advanced | PRO provides advanced mapping of customer-facing order numbers using defined meta keys. |
| Meta Key Inspection | Not Available | Included | WooCommerce orders can be inspected for suitable custom-order-number meta keys. |
| Order Number Mapping Test | Not Available | Included | Tests directly in the backend which order is found for an entered customer-facing order number. |
Frequently Asked Questions
Yes. Widerrufsmanager PRO was developed for WooCommerce and extends the existing withdrawal process with additional features such as product rules, reasons for withdrawal, email templates, PDF records, My Account integration, export and GDPR automation.
The PRO version adds more control and documentation to the WooCommerce withdrawal button. This includes rules for products, categories and tags, optional reasons for withdrawal, custom email templates, PDF records and additional security features.
Every B2C online shop in Germany is affected — regardless of size or industry. B2B-only shops with a clear business-customer check at checkout are generally exempt, but the legal assessment in each individual case remains the responsibility of the shop operator or their legal adviser.
Yes. Widerrufsmanager supports WooCommerce shops with the technical implementation of the electronic withdrawal function under Section 356a BGB (German Civil Code) and Directive (EU) 2023/2673. The plugin provides a structured online withdrawal function through which customers can select orders or products and submit their withdrawal electronically. It therefore provides an important technical foundation for the requirements applying to the so-called withdrawal button from 19 June 2026. Full legal compliance, however, also depends on how the function is implemented in the shop — particularly its placement, wording, withdrawal information, privacy policy and shop configuration.
The plugin therefore does not replace individual legal advice; it supports shop operators with the technical implementation.
Yes. The plugin specifically accesses only withdrawal data and does not conflict with other legal plugins such as Germanized or German Market. If any conflicts arise, our support team can help.
Exclusively in your own WordPress database. No third-party cloud, no external API and no transfer of data to our servers. All data stays with you.
In the PRO version, you can exclude individual products, categories or tags from withdrawal. Determining which products are legally excluded (e.g. custom-made goods under Section 312g(2) BGB) is your responsibility — the plugin provides the technology, not legal advice.
Still have a question? Email us directly at support@wm-plugins.de
As Much Event Organisation as You Actually Need
Start for free with WM Form4Events Lite, or extend your registration process with PRO to add automatic waiting lists, custom form fields, design options, tracking and more.