ENDE
WM Widerrufsmanager
WM Widerrufsmanager

Settings: Form, Withdrawal Period, Email and Privacy

The settings control the entire basic process: form, target page, button, withdrawal period, email behaviour, texts and privacy. This makes them the central configuration page of the Lite version.

Integration & display

  • Select the withdrawal page.
  • Copy the form and button shortcodes.
  • Configure the button label.
  • Set the button background colour and button text colour.
  • Customise the form title, introductory text and success message.

Withdrawal logic

  • Set the withdrawal period in days.
  • Define when the period starts: order, payment, completion or automatic selection based on completed/paid/order date.
  • Optionally allow requests after the period has expired as goodwill or review requests.
  • Define blocked WooCommerce order statuses, such as cancelled, refunded, failed or trashed.

Communication

  • Set the admin email address.
  • Configure the sender name or shop/support name.
  • Enable or disable the customer acknowledgement email.
  • Enable or disable the admin notification.
  • Enable or disable the customer decision email.
  • Configure the email footer and basic email texts.

Privacy & retention

  • Add the privacy notice for the form.
  • Add a link to the privacy policy page.
  • Control optional storage of technical data such as IP address/user agent.
  • Set the retention period in months.
  • Choose the action after expiry: do nothing, anonymise or delete.
Period basis Automatic selection, order date, payment date or completion date – according to the setting selected in the backend.
Retention action No automatic action, anonymise or delete.
Difference from PRO Lite includes the basic controls. PRO adds optional reasons for withdrawal, advanced email templates, PDF evidence, privacy automation and additional modules.