When diagnostics are useful
Use Diagnostics and System Status if a form does not load, an order cannot be found, emails are not being delivered or PRO features do not appear as expected.
Typical checks
- WordPress, WooCommerce, Lite and PRO versions.
- Active WooCommerce features and HPOS.
- Configured withdrawal page and detected integrations.
- Email configuration and admin recipient.
- PRO status, licence and active modules.
- For custom order numbers: mapping source, active meta keys and mapping test.
- For Germanized: withdrawal entry points that are active in parallel.
Use the required-settings check as well
The required-settings check is intended for the specific setup; Diagnostics/System Status is more useful for technical support cases. The two views complement each other.