The Diagnostics page summarises technical status information without including individual participant records in the support report. It is useful for troubleshooting after updates or when there are problems with forms, emails or time-based processes.

Areas checked

• Plugin and database schema version
• Existing plugin tables and columns
• Action page and retention period for unconfirmed registrations
• Reminder and cleanup cron tasks
• WordPress timezone and language
• Loaded text domain and WPML/Polylang availability
• WordPress, PHP and database versions, memory limit and debug mode

With PRO, diagnostics are extended to include licence status, PRO schema, enabled modules, waiting list table, tracking tables, number of waiting-list/tracking records and SMTP information.